Aegis Corporation’s Administration Department is responsible for
day-to-day client administrative services, such as rating, underwriting,
invoicing, policy issuance, certificates of insurance issuance,
endorsement processing and issuance, customer service correspondence,
general client contact, general filing and mailings.
Karen
M. Flynn, Senior Vice President - Underwriting
kflynn@aegis-wi.com
Ms. Flynn serves as Vice President of Administration for Aegis
Corporation, as well as Underwriting Consultant for the Wisconsin County
Mutual Insurance Corporation and all peripheral insurance policies.
Her responsibilities include primary customer service contact,
exposure identification and rating analysis for premium calculation,
policy and certificate issuance, WisDOT filings and conducting annual
insurance audits. In addition to her office responsibilities, Ms. Flynn
handles customer service inquiries, underwriting processing and
insurance coverage questions. She also supervises all private sector
accounts and underwriting matters.
Ms. Flynn has nearly 20 years experience in commercial insurance and
was previously an Account Assistant at Frank B. Hall and Company. She
has been with Aegis Corporation since its inception in 1992.
Patricia Bustle, Director of Audit Services
pbustle@aegis-wi.com
Patricia Bustle, Director of Audit Services, comes to Aegis Corporation with a background of government service as an auditor for Milwaukee County's Department of Administration and as Deputy Director of Intergovernmental Relations. Patricia is responsible for all audit services for our Worker's Compensation program business.
Lori
Heacox, Supervisor, Administrative Services
lheacox@aegis-wi.com
Ms. Heacox supervises the Administrative Services area and works with
the Wisconsin County Mutual Insurance Corporation, American Insurance
Marketing Solutions, and WCA Brokerage Services. She is a licensed Wisconsin
intermediary and has been with the company since 1998.
Carol A. Schutz, CPCU; Municipal Program Assistant
cschutz@aegis-wi.com
Carol's duties as a municipal program assistant include assisting agents with new submissions to the municipal insurance program. In addition, she assists with various reports and other administrative support related to the municipal program.
Carol graduated from Mount Mary College in 1985 with a Bachelor of Arts degree, majoring in Business Administration. She was licensed in Property and Casualty insurance in 1987, and received her CPCU designation in 1994.
Jackie
Zarnoth, Underwriting Assistant
jzarnoth@aegis-wi.com
Ms. Zarnoth provides support to the Wisconsin County Mutual Insurance
Corporation, as well as to WCA Brokerage Services. She is a licensed
Wisconsin intermediary and has been with the company since 1994.
Candice
Koehn, Underwriting Assistant
ckoehn@aegis-wi.com
The areas of responsibility for Ms. Koehn include the Wisconsin
County Mutual Insurance Corporation, WCA Brokerage Services, and the
County Mutual Municipal Program. She is a licensed Wisconsin
intermediary and has been with Aegis Corporation since 1999.
Robyn Voss, Administrative Assistant
rvoss@aegis-wi.com
Robyn Voss is the receptionist /office coordinator at Aegis Corporation. Her duties include making sure the office runs smoothly by ordering office supplies, ensuring all equpiment is working properly and keeping the office fully stocked with everything Aegis employees need to function during the day. Prior to starting at Aegis Corporation in August 2003, she worked at Sundance Photo and was a supervisor at Cousin's Subs.
